Your first contact should be within 5-10 minutes of receiving the lead. This practice makes contact up to 80% more likely!
*Schedule Appointments within 2-3 days of contacting the lead - do not schedule them out further. Keep the momentum and get them in quick - offer them a spot the same day if possible.
Best Practices
Be the solution - when you call these, remember you are offering a solution to a major problem they have, and that you are responding based on an action they took. You are not bothering them. You are doing them a favor and they will appreciate the continued follow up if you do it nicely and professionally.
Make it personal - have a dedicated person or team following up on the leads, and establish a personal connection. Send personalized emails with your signature and be professional and caring, not cold and corporate.
A lead is a lead is a lead - every lead has taken action showing they’re interested. If you don’t get a hold of them this month, try them next month! Every person with the pain and suffering that you treat is a potential patient, whether they clicked an ad this week or last year.
